Defining our priorities
We maintain regular dialogue with stakeholders to identify and prioritise aspects of our businesses that have a significant impact on social and environmental sustainability. We conduct interviews and surveys, and analyse legal documents and strategic programmes to learn what topics of our activities are the most important for our stakeholders.
In 2019, and for the third time, we carried out a review of the material aspects to be considered within the scope of our Corporate Responsibility strategy and reporting, aligned with the requirements of the Global Reporting Initiative (GRI), in its GRI Standards version, which we do regularly.
In total, more than 3,400 responses were collected, which were analysed in accordance with the AA1000 (AA1000SES and AA1000AP) standards, from ten different stakeholders from the three countries where we operate, including from top managers of the Group and of its Companies.